Privacy Policy

Vivum Club respects your privacy. This policy explains what information we collect, how we use it, and your choices.

Information we collect

• Order information: name, email, shipping address, and phone number needed to process and ship your order.
• Account information: if you create an account, your login credentials and order history.
• Usage information: basic technical data such as browser type and pages visited, used to operate and improve the site.

Researcher verification: the institution or company, lead researcher, intended research application, and address type you provide at checkout, with a timestamped record of your confirmations. We use this to review orders and keep compliance records.

We do not process card details on this site. Payment invoices are sent by email after order review.

How we use information

• To process, fulfill, and support your orders.
• To communicate with you about orders and payment.
• To maintain security and prevent fraud or misuse.
• To comply with legal obligations.

Sharing

We share information only with service providers that help us operate the store (such as hosting and shipping carriers) and when required by law. We do not sell your personal information.

Retention and security

We retain information for as long as needed to provide our services and meet legal obligations, and we use reasonable safeguards to protect it. No method of transmission or storage is fully secure.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected], subject to applicable law.

Age

This site is not intended for anyone under 21 years of age. We do not knowingly collect information from anyone under 21.

Contact

Questions about privacy? Email [email protected].

This policy is a general template and does not constitute legal advice.